賓館英語 處理投訴
128.Canyouchangetheroomforme?It'stoonoisy.
能給我換個房間嗎?這兒太吵了。
129.Mywifewaswokenupseveraltimesbythenoisethebaggageelevatormade.
我妻子被運送行李的電梯發出的嘈雜聲弄醒了幾次。
130.Shesaiditwastoomuchforher.
她說這使她難以忍受。
131.I'mawfullysorry,sir.
非常對不起,先生。
132.Idoapologize.
我向您道歉。
133.Noproblem,sir.
沒問題,先生。
134.We'llmanageit,butwedon'thaveanyspareroomtoday.
我們會盡力辦到,但是今天我們沒有空餘房間。
135.Couldyouwaittilltomorrow?
等到明天好嗎?
136.Ihopewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep.
我希望明天晚上我們能呆在一套安靜的房間裡睡個好覺。
137.Andifthereisanythingmoreyouneed,pleaseletusknow.
如果還需要別的什麼東西,請告訴我們。
138.Thelightinthisroomistoodim.
這房間裡的燈光太暗了。
139.Pleasegetmeabrighterone.
請給我換個亮的。
140.Certainly,sir.I'llbebackrightaway.
好的,先生,我馬上就回來。
141.lrathercoldwhenIsleep.
這房間太冷了,我睡覺時感到很冷。
DialogueA
Aguest(B)estotheassistantmanager(A)
A:Goodmorning,canIdoforyou?
B:I'mBell.I'ouchangetheroomforme?It'aiditwastoomuchforher.
A:I'mawfullysorry,'spossiblethatthenoiseisheardearlyinthemorningwhenallisquiet.
B:Anyhow,I'dliketochangeourroom.
A:Noproblem,'llmanageit,butwedon'dyouwaittilltomorrow?e'llbesomeroomsforyoutochoosefrom.
B:ewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep.
A:Besure.I'fthereisanythingmoreyouneed,pleaseletusknow.
DialogueB
A:Goodevening,ma'ouringforservice?WhatcanIdoforyou?
B:segetmeabrighterone.
A:Certainly,sir.I'umindifImoveyourthings?
B:Oh,ead.
A:sthelightnow?
B:It'kyou.
A:You'fyouneedanyotherthings,pleaseletusknow.
B:Ah,yes,outurnofftheair-conditioning?
A:(Checks)Theair-conditioningisalreadyoff,ma'am.
B:MaybeI'mgettingacold.
A:Wouldyoulikeanextrablanket?
B:ouldyoupleasegetmesomehotwater,too?IthinkIneedtotakesomemedicine.
A:Certainly,ma'am.I'llberightback…hereisablanket,hingelse?
B:No,thanks.
A:Goodnight,ma,am.
WordsandExpressions
elevatorn.電梯
corridorn.走廊,迴廊
delegationn.代表團
extraa.額外的,外加的
blanketn.羊毛毯,毯子,毛氈
能給我換個房間嗎?這兒太吵了。
129.Mywifewaswokenupseveraltimesbythenoisethebaggageelevatormade.
我妻子被運送行李的電梯發出的嘈雜聲弄醒了幾次。
130.Shesaiditwastoomuchforher.
她說這使她難以忍受。
131.I'mawfullysorry,sir.
非常對不起,先生。
132.Idoapologize.
我向您道歉。
133.Noproblem,sir.
沒問題,先生。
134.We'llmanageit,butwedon'thaveanyspareroomtoday.
我們會盡力辦到,但是今天我們沒有空餘房間。
135.Couldyouwaittilltomorrow?
等到明天好嗎?
136.Ihopewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep.
我希望明天晚上我們能呆在一套安靜的房間裡睡個好覺。
137.Andifthereisanythingmoreyouneed,pleaseletusknow.
如果還需要別的什麼東西,請告訴我們。
138.Thelightinthisroomistoodim.
這房間裡的燈光太暗了。
139.Pleasegetmeabrighterone.
請給我換個亮的。
140.Certainly,sir.I'llbebackrightaway.
好的,先生,我馬上就回來。
141.lrathercoldwhenIsleep.
這房間太冷了,我睡覺時感到很冷。
DialogueA
Aguest(B)estotheassistantmanager(A)
A:Goodmorning,canIdoforyou?
B:I'mBell.I'ouchangetheroomforme?It'aiditwastoomuchforher.
A:I'mawfullysorry,'spossiblethatthenoiseisheardearlyinthemorningwhenallisquiet.
B:Anyhow,I'dliketochangeourroom.
A:Noproblem,'llmanageit,butwedon'dyouwaittilltomorrow?e'llbesomeroomsforyoutochoosefrom.
B:ewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep.
A:Besure.I'fthereisanythingmoreyouneed,pleaseletusknow.
DialogueB
A:Goodevening,ma'ouringforservice?WhatcanIdoforyou?
B:segetmeabrighterone.
A:Certainly,sir.I'umindifImoveyourthings?
B:Oh,ead.
A:sthelightnow?
B:It'kyou.
A:You'fyouneedanyotherthings,pleaseletusknow.
B:Ah,yes,outurnofftheair-conditioning?
A:(Checks)Theair-conditioningisalreadyoff,ma'am.
B:MaybeI'mgettingacold.
A:Wouldyoulikeanextrablanket?
B:ouldyoupleasegetmesomehotwater,too?IthinkIneedtotakesomemedicine.
A:Certainly,ma'am.I'llberightback…hereisablanket,hingelse?
B:No,thanks.
A:Goodnight,ma,am.
WordsandExpressions
elevatorn.電梯
corridorn.走廊,迴廊
delegationn.代表團
extraa.額外的,外加的
blanketn.羊毛毯,毯子,毛氈