日常生活:Reporting a Service Problem 报告服务问题

5. Reporting a Service Problem

5.报告服务问题

A: Hello, please connect me to Tech Support.

A：你好，技术支持请联系我。

B: This is Tech Support, how may I help you?

B：这是技术支持,有什么我可以帮你吗?

A: I am having problems with my Internet service.

A：我的互联网服务有问题。

B: What seems to be the problem?

B：什么样的故障呢?

A: None of my wireless devices are connecting to the Wi-Fi.

A：我的无线设备都无法连接到无线网络。

B: I see. Have you tried disconnecting and reconnecting the modem?

B：我明白了。你有试着断开和重新连接调制解调器吗?

A: No, how do I do that?

A：没有,我该怎么做?

B: Simply unplug the modem for fifteen seconds.

B：只需要拔掉调制解调器15秒。

A: Alright. I plugged it in again.

A：好的。我又把它插回去了。

B: Are all of the lights back on the modem?

B：所有的调制解调器灯又都亮起来了吗?

A: Yes, they're all green!

A：是的，他们都是绿色的！

B: Your devices should be able to connect easily now.

B：你的设备现在应该能够轻松地连接。

A: Oh, they're working perfectly! Thank you!

A：噢，它们可以正常工作了！谢谢你！

译文属仅供学习和交流使用，未经允许不得转载