酒店投訴英語情景對話怎麼進行投訴
出國旅遊，住在酒店難免會遇到一些問題，這個時候我們可以如何用英語進行投訴呢，今天本站小編在這裏為大家介紹一些酒店投訴英語情景對話給大家，希望對大家能有所幫助!
A：Good evening，ma' you ring for service?What can I do for you?
B： light in this room is too se get me a brighter one.
A：Certainly，sir.I'll be back right away…Do you mind if I move your things?
B：Oh， ahead.
A：Thank you…How is the light now?
B：It's much better k you.
A：You're if you need any other things，please let us know.
B：Ah，yes，the room is too cold for me.I feel rather cold when I you turn off the air-conditioning?
A：(Checks)The air-conditioning is already off，ma'am.
B：Maybe I'm getting a cold.
A：Would you like an extra blanket?
B： would you please get me some hot water，too?I think I need to take some medicine.
A： Certainly，ma'am.I'll be right back…here is a blanket，and hot water for hing else?
B：No，thanks.
A：Good night，ma，am.
酒店投訴英語情景對話2A guest(B) wants to change a goes to the assistant manager(A)
A：Good morning， can I do for you?
B：I'm Bell.I'm in Room you change the room for me?It's too wife was woken up several times by the noise the baggage elevator said it was too much for her.
A：I'm awfully sorry，sir.I do 908 is at the end of the 's possible that the noise is heard early in the morning when all is quiet.
B：Anyhow，I'd like to change our room.
A：No problem，'ll manage it，but we don't have any spare room d you wait till tomorrow?The American People-to-people Education Delegation will be leaving tomorrow e'll be some rooms for you to choose from.
B：All right.I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep.
A：Be sure.I'll make a note of ything will be taken care if there is anything more you need，please let us know.
酒店投訴英語情景對話3C=Front Office Clerk 前台服務員 G=Guest 顧客
C：Good evening. Front Office . Can I help you?
晚上好，這裏是前台。有什麼可以為您效勞?
G：This is Mrs. Stevenson， Room 1503. I’ve just checked in and I’m not happy with my room.
我是 1503 房的史蒂文森太太，剛入住的，我對房間不滿意。
C：May I know what is wrong?
請問有什麼問題嗎?
G：The room is smelly and there is someone’s hair on my bed! I didn’t expect such thinhs would happen in your hotel.
房間有股難聞的氣味，我的牀上還有別人的頭髮!我沒料到你們酒店會發生這樣的事情。
C：I’m sorry to hear that. Mrs. Stevenson. I’ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.
很抱歉有這種事情，史蒂文森太太。我馬上派一個服務員拿空氣清新劑來，並且為您重新整牀。
我們為給您帶來不便道歉。
G：That’s fine. Thank you.
好吧，謝謝。
C：You’re welcome， Mrs. Stevenson. My name is Simon， and if there is anything else I can do for
you， please don’t hesitate to call me .
不客氣，史蒂文森太太。我叫西蒙，如有什麼我能效勞的，請儘管給我電話。
>>>下一頁更多“酒店投訴英語”酒店投訴英語情景對話4
Mike is talking to the front desk about his complaint in this wishes to change to a quieter room.
邁克正在前台和酒店經理對話，他想投訴一下並換一間清靜的房間。
Mike:Excuse is the person responsible for handing complaints here?I would like to make few complaints.
邁克：你好。請問你們這裏誰負責接受投訴?我想投訴一下。
Front Desk:I am the manager can complain to may I help you?
前台：我是這裏的經理，您可以向我投訴。發生什麼事情了呢?
Mike:Here is the thing.I was woke up by strange noises of the telephone several times last I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my I want to change to cleaner and quieter room.
邁克：是這樣的。昨晚上我好幾次被酒店電話發出的奇怪聲音吵醒。我把電話線拔出來，它還是不停嗶嗶地響。還有我房間裏的衞生打掃得也不是很乾淨。所以我希望你們能給我換一間更安靜整潔的房間。
Front Desk:I apologize for everything disturbing will give another room to you right se wait a moment.
前台：針對您説的情況，我向您表示歉意。我們馬上給您換房間，請稍候片刻
投訴問題常用句型百寶箱1. 顧客投訴問題
1) There is no hot water/water boiler.
沒有熱水/煮水器。
2) The room is in a smell/too noisy.
房間一團糟/太吵了。
3) The window curtain is full of dust.
窗簾積滿了灰塵。
4) The pillow cases are stained.
枕頭套上有污漬。
5) The bathtub/water closet is dirty.
浴缸/抽水馬桶是髒的。
6) The water closet is clogged ant when I flushed it , it overflowed.
抽水馬桶堵住了。我一沖水，水就冒出來。
7) There are no towels/toiletry items/toilet paper in the bathroom.
衞生間沒有浴巾/洗浴用品/廁紙。
8) My necklace /watch/wallet is missing.
我的項鍊/手錶/錢包不見了。
9) Get me your manager!
把你們經理叫來。
猜你喜歡：
1.日常英語對話:客房投訴
2.關於餐廳投訴的英語對話
3.餐廳投訴英語情景對話
4.酒店英語打電話情景對話
5.酒店英語基本對話
