蘋果問題手機可更換電池 但要求相當苛刻!

In response to the many consumers who have complained of automatic phone shut-offs, Apple has offered to replace the batteries of faulty phones free of charge.

針對許多用戶投訴iPhone自動關機一事，蘋果公司已經於日前提出了爲故障手機免費更換電池的措施。

However, this compensation has left some consumers unhappy, triggering a new batch of complaints.

但是，這一補償措施卻使得一些消費者大爲不滿，引發了新一輪的投訴。

Apple confirmed the automatic shut-off issue on iPhone 6S units, but the company denies that it is a security issue.

蘋果之前承認iPhone 6S自動關機一事確有發生，但是該公司否認這是一個安全問題。

Nevertheless, the problem has drawn the attention of the China Consumers' Association and the Shanghai Consumers Council. The two bodies announced on Nov. 17 that Apple promised to replace batteries in broken devices.

儘管如此，這個問題已經引起了中國消費者協會和上海消費者委員會的注意。這兩家機構在11月17日宣佈，蘋果公司承諾爲故障手機更換電池。

Later, Apple admitted that the problem was only present in iPhone 6S devices that were produced during September and October 2015. Users of these devices are entitled to free battery replacements.

隨後，蘋果公司承認，自動關機的問題只出現在2015年9月到10月份生產的iPhone 6S手機上。使用這些手機的用戶有權免費更換電池。

However, users of other iPhones are not eligible for the complimentary service.

但其他iPhone用戶卻無權獲得這一免費服務。

Many iPhone users have expressed their dissatisfaction with Apple's response - both failing to disclose the cause of the problem and also neglecting to extend Applecare insurance on affected phones.

許多iPhone用戶都表達了對蘋果公司這一回復的不滿--蘋果方面既沒有披露問題的原因，也忽略了要延長受影響手機的AppleCare保險期。

Moreover, many iPhone users whose phones were produced outside the designated window now worry about the fate of their devices.

此外，許多不是在那一窗口期內生產的iPhone手機的用戶們，正在擔心自己手機的命運。