辦公室英語口語第187:An angry customer 氣憤的顧客

An angry customer
A: I am very sorry to hear that you’ve been having so many problems, sir.
B: Well, sorry isn’t good enough! What can you do to help me?
A: Well, to begin with, I’d like to ask you a few questions if I may?
B: Fine, whatever it takes to get this straightened out!

氣憤的顧客
A：很抱歉聽到您有這麼多的麻煩，先生。
B：是嗎？光抱歉是不夠的！你怎麼幫我解決呢？
A：好吧，首先請允許我問您幾個問題。
B：行，什麼都行，只要能解決問題。