購物:Not Delivered on Time 沒有按時送貨

11. Not Delivered on Time

11.沒有按時送貨

A: Hello, how can I help you?

A：你好,我能怎麼幫助你?

B: I'm calling about your delivery service.

B：我打聽一下關於送貨服務的事情。

A: What seems to be the problem?

A：出了什麼問題？

B: The delivery was scheduled to arrive over an hour ago.

B：送貨員原計劃應該在一小時前送達。

A: Your cake has not arrived?

A：你的蛋糕還沒有到達嗎?

B: No, and I am very disappointed.

B：沒有,而且我很失望。

A: I'm sorry about that; we're a bit behind schedule.

A：我很抱歉,我們比預定計劃晚了。

B: You know I needed that cake an hour ago.

B：你知道我一個小時前需要那塊蛋糕。

A: I understand. I'm sorry for the inconvenience.

A：我理解。我爲給您帶來的不便感到抱歉。

B: Will the delivery man be here soon?

B：送貨員會很快到這裏嗎?

A: Yes, he will. And he will refund you the delivery fee.

A：是的,他會。他會把送貨費用退給你。

B: Alright. Thank you.

B：好吧。謝謝你！