5條讓員工對你服服帖帖的建議（雙語）

摘要：當老闆在週五“通知”你，希望你能夠週末過來，完成他剛剛纔分配給你的任務的時候，你認爲他並不尊重你。當你努力地籌備了一次展示的時候，你的老闆跟你說，她會用她的名義展示給高層人員看，你也會感覺到她不尊重你。當你已經被稱讚有多麼重要，多麼能幹，然而只獲得了極其微薄的加薪，還要參加一次“符合要求”的績效評估的時候，你也會覺得自己不被尊重。這是非常普遍的職場困擾。

When your boss "informs" you on Friday that he expects you to come in on Saturday to do a project he just assigned you five minutes ago, you feel like he doesn't respect you. When you work hard on a presentation, and then your boss announces that she'll present it to senior management -- with her name on it -- you feel like she doesn't respect you. When you hear all year about how valued you are, and how great you are and then get a one percent raise and a "meets expectations" performance review, you feel that your boss doesn't respect you. It's an extremely common thread in the workplace.

當老闆在週五“通知”你，希望你能夠週末過來，完成他剛剛纔分配給你的任務的時候，你認爲他並不尊重你。當你努力地籌備了一次展示的時候，你的老闆跟你說，她會用她的名義展示給高層人員看，你也會感覺到她不尊重你。當你已經被稱讚有多麼重要，多麼能幹，然而只獲得了極其微薄的加薪，還要參加一次“符合要求”的績效評估的時候，你也會覺得自己不被尊重。這是非常普遍的職場困擾。

And, in fact, a recent Harvard Business Review survey found that 54 percent reported that their bosses don't respect them. The survey looked at people across a wide range of industries and at a variety of levels, which means this problem isn't unique to one industry.

那麼實際上，《哈佛商業評論》最近進行了一次調查，發現54%的員工都表示——他們的老闆並不尊重他們。該調查深入於不同職業和不同水平的員工，因此說明這個問題並不僅僅存在於單一的行業裏。

Respondents who felt that their bosses respected them were far better off than their disrespected colleagues. HBR writes:

有受訪者認爲，他們能夠感受到被尊重，是因爲他們的老闆相比那些不被尊重的員工來說更加富裕。哈佛商業評論寫道：

Those that get respect from their leaders reported 56% better health and well-being, 1.72 times more trust and safety, 89% greater enjoyment and satisfaction with their jobs, 92% greater focus and prioritization, and 1.26 times more meaning and significance. Those that feel respected by their leaders were also 1.1 times more likely to stay with their organizations than those that didn't.

能夠感受到被尊重的員工中，有56%認爲自己擁有更健康的體魄，並且信任度與安全感的比重比一般員工多出1.72倍，89%員工認爲工作更快樂更滿意，92%認爲擁有更多的關注和優待，比其他員工感受1.26倍之多的意義和重要性。此外，感受到尊重的員工想繼續留在公司工作的意願比重，相比那些感受不到尊重的員工多出1.1倍。

Better health, trusted the company more, had greater focus -- these are things companies strive for. How much money do companies spend on "wellness programs" and doing "team building exercises" when a little bit of respect from the boss could increase these things dramatically? The priority is off.

更強壯的身體，更多的信任與關注——這都是企業不懈的追求。那麼企業到底投入多少的經費在“強身健體計劃”或“團隊健身運動”的計劃裏面呢，因爲老闆對員工的小小重視就能在這些方面產生重大的影響?優先權卻不在這。

For instance, earlier this year the New York Times highlighted scheduling software used by Starbucks and others that were designed to maximize profit by treating employees like commodities. This utter lack of respect for employees undoubtedly hurt their bottom line, if this survey is to be believed. To their credit, Starbucks did make modifications to their scheduling after their methods came to light, but only after they were criticized. So, it wasn't so much out of respect for their employees, but out of the fear that bad press brings.

譬如說，今年早些時候《紐約時報》曾重點報道了星巴克以及其他公司使用的員工排班系統軟件。這些軟件設計的時候把員工當做商品一樣，進而實現利潤的最大化。如果這份調查屬實，那麼這種對員工的尊重缺乏將最終損害企業的盈利。好在這事被曝光後，星巴克的確對排班系統做了相應的調整。所以，這也不是說星巴克有多麼的尊重員工，而是出於負面的公衆壓力而不得不採取的措施而已。

It's actually pretty easy to show respect to your employees, and it allows you to avoid bad press in the first place. Here's how.

實際上，如果想要讓你的員工感受到被尊重的感覺，還能讓你避免不良的壓力其實也是很簡單的。下面有一些建議：

1. Remember your employees are human. They have families, friends, and lives outside of work. They also have mortgages, car payments, and need correct change to send with their children for that school field trip. They get sick, and their parents die, and they sometimes need time off.

1. 請記住，員工也是人。他們也有家人，朋友，以及工作以外的生活。他們也需要支付房款，汽車費用，還需要支付孩子上學的各種費用。他們也會生病，他們的父母也會離去，他們需要時間離開沉澱一下。

2. Your business may be your baby, but it's just a job to your employees. This happens often in start-ups, where this is the dream of the founder. He expects that everyone should be willing to work around the clock, just like he is. And, if you make your compensation structure correctly, you may find people who are willing to do that. But, at the end of the day, it's just a job to your employees and they can find another one. The ones that can most easily find a new one? Your best employees. Treat them right and they are far more likely to stay on.

2. 也許你待你的生意如同親生子女，但它對於你的員工來說只是一份工作。通常剛起步的公司都有這樣的問題，因爲公司對於創立者來說就是他的夢想。他希望每個員工都兢兢業業，就像他自己一樣。此外，如果你能夠完善公司的補貼機制，你就會發現員工們都會很樂意去投入工作。不過，最終來說，這只是他們的一份工作，他們可以另覓新工作。哪些人最容易找到新工作?當然是表現最出色的員工。友善地對他們，那麼他們就非常願意繼續留下來工作了。

3. Follow the laws. Employment law in the U.S. generally favors the employer over the employee (California is a notable exception). While some of the laws can be quite complex, some things can be straight forward. Every non-exempt employee must be paid for every hour worked. Certainly, employment laws in home and abroad are quite different. Employers should pay attention to the items instead of ignoring employees’ needs.

3. 遵守法律規定。美國的僱傭法通常都傾向於僱主的利益(加州卻是例外)。不過有些法律法規也是相當複雜的，有些條款也會比較直截了當。每一位非解僱的員工都必須按照每週工作工時支付薪水。當然，中國與國外的情況是非常不一樣的。老闆們需要注意遵循規定而不是罔顧員工的需求。

4. Deal with bad employees quickly. It's actually not nice to ignore problems. If you have an employee who bullies others, fire that employee. If you have an employee who slacks off and pushes work onto co-workers, have a sit down with that employee and put her on a 90-day performance improvement plan. No improvement means she hits the pavement. Your good employees want to work in an environment where good work is rewarded and bad behavior is condemned.

4. 儘快處理表現差的員工。忽略問題並不能解決問題。如果有員工欺負其他的員工，那就炒了他吧。如果有員工偷懶把工作推託給其他員工，那就讓她坐下來好好地完成一份長期的工作表現改善計劃吧。如果仍無改善說明她並不適合留在這裏了。你的好員工都希望在良好的環境裏工作，因爲好的表現會被獎勵而壞的則會被責備。

5. Be nice. Yep. Just be nice. Ask about their weekends, but not in a prying manner. Bring in bagels from time to time. Say thank you when they do something, even though it's their job to do so. Don't steal credit. Praise your employees and your superiors will actually think more highly of you. It's a win-win for you.

5. 待人友善。沒錯，表達自己的善意，詢問他們的週末過得怎麼樣，但不要用一種窺探的心態。時不時帶給他們一些點心小吃，也要感謝他們的工作，儘管那是他們的工作義務。不要盜用經費。讚揚你的員工，你的上級也會對你有高度的評價，這對於你來說是雙贏的局面。