中國消費者協會在17家電商設維權平臺

The China Consumers Association announced on Tuesday that it has worked out a cooperative mechanism with 17 e-commerce platforms, including , and , to deal with online shopping complaints of consumers quicker and better.

中國消費者協會週二宣佈，已與京東、淘寶、唯品會等17家電商平臺制定出一種合作維權機制，以便更快更好地解決消費者網購方面的投訴。

According to the new mechanism, if the association finds a complaint that involves any online sellers from any of the 17 e-commerce platforms, the complaint will go directly to the platform's after-sale system and will be prioritized to be dealt with.

根據這種新機制，如果消費者協會發現消費者投訴涉及這17家電商平臺中的任何一家，便可將投訴直接轉給該電商的售後服務系統，投訴此後將受到優先處理。

As online shopping often involves consumers and sellers in different places, consumers often find it hard to protect their rights when conflicts occur. The problem is expected to be better solved with the establishment of the new cooperative mechanism.

由於網上購物往往涉及到消費者和銷售者的所在地不同的情況，所以在發生衝突時，消費者往往難以保護自己的權利。隨着新的合作機制的建立，這一問題有望得到較好的解決。

In this year's World Consumer Rights Day, celebrated on March 15 in China, a sting of media exposures have been focusing on counterfeits from online shops.

在3月15日在中國舉行的本年度世界消費者權益日上，媒體曝光點集中於在線商城的假貨問題。

According to the China Consumers Association, 26.2% of the consumers who did online shopping have met with shopping conflicts in the year of 2015.

根據中國消費者協會的數據顯示，在2015年網上購物的人羣中，26.2%的消費者已經遇到了購物衝突這一情況。