商務英語情景對話(MP3+中英字幕) 第20期:索賠與理賠

Claims &settlement

索賠與理賠

A: Have you checked how much of the contents of the damaged bales can still be used?

A:你們查過了嗎?破損包中有多少貨物還可以用?

B: The report said that the majority could be salvaged. About 20% can't be used or sold out. We are very anxious about it. We had counted on receiving the shipment to complete several orders.

B:檢驗報告說，大部分還可利用，約有20%左右不能用或無法售出，我們對此事很着急，因爲我們原來指望收到這批貨來履行好幾批訂單。

A: We understand your problem.

A:我很理解你們的困難。

B: I'm sure we can count on your support to help us to overcome the present difficulty.

B:我確信我們能得到你們的幫助來克服目前的困難。

A: What do you suggest for a settlement?

A:你建議怎樣來處理這個問題?

B: We are willing to accept the shipment if you will allow a 30% reduction in price.

B:如果你方減價20%的話，我們 願意接受這批貨物。

A: Let's compromise on a 20% reduction in price on this shipment. And for your next order, we'll give you some preferential terms in addition to what you are getting from us now.

A:咱們折中好了，這批貨物減價 20% ，下次你們訂貨時，除目前已有的條件外，我們另外再給些優惠。

B: I appreciate your quick decision, Mr. Mathew. We accept the proposal. I'm glad we have found a solution.

B:張先生，你們這麼快就做出了決定，我表示讚賞，我們接受建議。很高興，我們找到解決的辦法。