【商務英語情景會話】中級——電話Telephone Calls ②

【情景對話】

A: Hello, Pasadena Inn, this is Sandy, how may I ___①___?

A：您好，帕薩迪納旅館。我是桑迪，您要轉接哪裏?

B: I'd like to speak to someone about reservations.

B：我想找負責預訂房間的主管。

A: I can help you with that. What date would you like to make a reservation for?

A：我就能幫您的忙。您想訂哪一天的房?

B: We'll be arriving May12th, but I would like to make reservations for penthouse.

B：我們5月12日到這兒，可是我想預訂的是頂層公寓。

A: Oh, I'm sorry sir, I only handle bookings for our standard rooms. The person you need to speak with is Tony Parker, he makes all the arrangements for our executive accounts. Unfortunately, he's not here right now. Can I take your name and number and have him ____②____ you?

A：噢，對不起，先生。我只負責預訂標準間。你需要找一下託尼帕克，他負責全面安排高級客戶。不巧的是，他現在不在這兒。您能把名字和電話留下嗎?我讓他給您回電話。

B: When do you expect him back in?

B：你估計他什麼時候能回來?

A: He'll be out all afternoon, he might not be able to ____③____ until tomorrow. Will that be alright?

A：他一下午都不會在辦公室，恐怕明天他才能給您回電話。那樣沒問題吧?

B: Yes. I suppose. My name is Sam Darcy. He can contact me at 660-843-3235.

B：我想，應該沒問題。我叫薩姆達西，打電話6604343-3235就能找到我。

A: Could you please spell your last name for me?

A：請拼一下您的姓，好嗎?

B: Sure. It's D-A-R-C-Y.

B：當然可以，D-A-R-C-Y。

A: Okay. Mr. Darcy, and your phone number is 660-843-3233？

A：好的，達西先生，您的電話是660-843-3233，對吧?

B:That's 3235.

B：是3235。

A: Sorry! 3235. Great. I'll have Tony call you first thing tomorrow morning.

A：對不起，是3235。好了，我會讓託尼明早一上班就給您回電話。

【單詞】

ct：連通
rvation：（旅館房間等）預定、預約
house：高級住房
ngements：安排
utive：管理人員
unt：客戶

【填空】（答案ctrl+A反白可見）

ct your call
2. get back to
3. return your call