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兩位前員工起訴微軟 不良內容看多了出現後遺症

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Two former Microsoft employees are suing the company for not protecting them from the psychological effects of viewing disturbing material.

兩名微軟的前員工近日將微軟告上法庭,稱在接觸到大量不良信息時,微軟沒有提供給他們心理支持。

The two men were left with Post-traumatic Stress Disorder (PTSD) after working at the firm, the lawsuit alleged.

這起訴訟稱,兩人在工作中患上了創傷後應激障礙,即PTSD。

Henry Soto and Greg Blauert worked for Microsoft's Online Safety Team, a division responsible for upholding the firm's legal obligation to pass on any illegal images to the US National Center for Missing and Exploited Children.

亨利·索托和格雷格·布勞爾特曾在微軟網絡安全團隊工作,工作職責包括協助執法部門打擊犯罪團伙和組織,進行網絡監管,將非法圖片傳遞給美國國家失蹤和被剝削兒童中心。

Microsoft told the BBC it disputed the claims, and that it offered industry-leading support.

微軟方面告知BBC,他們對這次指控提出異議,並表示他們對員工提供的是領先於行業的心理支持。

兩位前員工起訴微軟 不良內容看多了出現後遺症

"Microsoft takes seriously its responsibility to remove and report imagery of child sexual exploitation and abuse being shared on its services, as well as the health and resiliency of the employees who do this important work."

“微軟十分重視審查、刪除並向有關部門報告兒童性侵等網絡畫面的責任,對於從事這樣工作的員工的健康和安全也同樣注重。”

It said the balance of protecting internet users while minimising the impact on its employees was a continued learning process.

微軟稱,在保護互聯網用戶和減少對員工的影響之間的平衡是一個持續不斷的學習過程。

When an image is reported, or automated software has "spotted" an issue, a human being is required to view the material and forward it on to the authorities, a Microsoft spokeswoman said.

微軟發言人表示,當有一張圖片被舉報,或者背自動化軟件發現有問題的時候,就需要員工查看相關資料,然後將材料發送給當局。

The company said people with this role are only required to do this particular task for a short period of time - and that they are kept in a "different office" from other staff..

該公司還稱,從事這項工作的人需要在短時間內完成特定的任務,他們的辦公室也與其他的同事不同,被分佈在其他的地方。

But in papers filed on 30 December 2016, the two men said the company did little to warn or prepare them for the disturbing images they were required to view.

但在2016年12月30日的訴訟文件中,二人卻說公司沒有爲他們瀏覽大量暴力圖片而做出警告或者提示他們有所準備。

But the documents described Mr Blauert as suffering greatly from this work, contributing to a mental breakdown in 2013. When he expressed his discomfort, it is alleged that he was told to "smoke", "go for walk" or "play video games" as a distraction.

訴訟文件中稱,布勞爾特要在工作中遭受許多折磨,導致他在2013年精神崩潰。當他向公司表示自己不舒服時,公司卻告訴他通過吸菸、散步或者打電子遊戲等方式來分散注意力。