原汁原味商務英語播客第135課:換航班

Welcome back to Business English Pod as we continue to look at the language and vocabulary of air travel.

歡迎回到商務英語播客節目，我們繼續學習航空旅行的語言和詞彙。

Air travel relies on a very complex system of scheduling. Unfortunately, that means that travel plans don't always work perfectly. The possibility of problems goes up whenever you have one or more connecting flights. What if one airplane is late? What if your bags aren't transferred properly to your next flight? What if the connecting airport has delays?

航空旅行建立在複雜的日程安排系統之上。不幸的是，這意味着航空旅行不總是很順利。無論什麼時候你有一個或更多的轉機，都會產生問題。如果一架飛機遲了怎麼辦？如果你的旅行包沒有及時轉到另一架航班怎麼辦？如果轉機的時間也推遲了怎麼辦？

Problems happen, and you need to be prepared to deal with them. This is what we'll be looking at in this lesson. Last time we heard Robert check in for a flight to London, with a connecting flight in Chicago. Everything went smoothly at check-in. Robert stated his destination, checked his bags, chose a seat, and confirmed his gate and timing. But his connecting flight was scheduled to leave soon after he arrived in Chicago. And for that reason, a delay in landing has ruined Robert's travel plans.

問題發生了，你需要做好解決它們的準備。這就是我們在這一課裏要學習的。上一節中，我們聽到羅伯特登上去倫敦的飛機，選擇了一個座位，那個就是轉機的航班。在檢票的時候，一切都進行地很順利。羅伯特說了他的目的地，檢查了他的包裹，選擇了一個座位，確認了他的登機門和時間。但是他的轉機在他到達芝加哥不久就要起飛了。由於這個原因，飛機晚點到達破壞了他的計劃。

Today we'll hear Robert trying to work through the problem of a missed connection. He needs to work out a solution so that he can get to London for an important meeting the following morning. To do that, he'll need to explain his problem, express urgency, make special requests, work through options, and agree reluctantly.

今天我們聽到的是羅伯特試着解決錯過航班的問題。他需要找到解決辦法，這樣他就能夠在第二天早晨到達倫敦參加會議。爲了轉機，他將需要解釋問題的原因，表達出問題的緊急性，說出特別的要求，看看有沒有可以選擇的航班，並且願意接受安排。

Listening Questions

1. Why did Robert miss his connecting flight?

2. What solution does Robert request from the ticket agent?

3. What does the ticket agent remind Robert about?