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原汁原味商務英語播客第115課:商討問題(2)

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This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting.

原汁原味商務英語播客第115課:商討問題(2)

我們的商務英語播客關於舉行、參加會議來商討解決問題的系列節目共分兩部分,今天我們就來學習第二部分。

In the first part of this meeting the team spent time answering the question: "What is the problem?" In today's episode, we're going to focus on how to brainstorm solutions to a problem through discussion, how to evaluate and eliminate suggestions and then agree a plan of action.

在之前會議的第一部分,與會者圍繞“問題是什麼”進行了探討。在本集裏,我們主要看一下如何通過討論來找到結局問題的方案,以及怎樣對大家提出的建議進行評定、篩選,並達成一個一致的行動方案。

Kathryn, the head of Human Resources at a medium-sized company, is meeting with department heads to discuss a problem they are having with low staff morale. The team has identified the root cause of the problem as the separation of staff across 3 different office locations.

凱瑟琳是一家中型企業的人事部負責人。現在她正和公司各部門的負責人開會,討論一個困擾整個公司的問題:員工士氣低下。大家已經找出了問題產生的根源:員工們被分散在三個辦公地點。

Kathryn wants everyone to critique the ideas that the group has brought forward, in order to eliminate impractical suggestions. We'll see how she confirms the best solution and how her team suggests points for action. As the dialog starts, Kathryn closes the brainstorming session and sums up the input that has been received.

爲了篩除不可行的建議,凱瑟琳要求每個人對大家提出的方案進行評判。我們將聽到她是怎樣認可最佳方案以及其他人怎樣提出建議的。對話開始時,凱瑟琳結束了之前的“集思廣益”環節,並對大家提出的方案進行了總結。

Listening Questions

1. How many ideas does the group come up with for solving the staff morale problem?
2. Which idea does the group agree is the best one to try?
3. Name one of the action points suggested near the end of the meeting.