職場英文口語 第219期:忙碌時接聽電話(4)

Here's a reminder of some of the phrases you could use…

下面一起看看可能用到的短語吧。

We're a bit busy at the moment; could I take your name and number and we'll call you back?

我們現在有點忙，可以留下您的名字、電話，稍後打過去嗎？

When would be a convenient time to call you?

您什麼時候方便接電話？

Could I take a message please and I'll make sure he or she calls you back?

我幫您帶個口信，稍後讓他／她回電話嗎？

Ah there you are, Tom, you've been a long time.

湯姆，你在這兒啊，怎麼那麼長時間。

I need to give Paul that important message I wrote on your hand.

我要把寫你手上的重要信息告訴保羅。

Ah… yes… it's a bit tricky.

有點棘手。

You see, I went to the toilet and then, well, I… washed my hands.

我剛剛上廁所，然後把手洗了。

Oh no, you've washed the messages off!

不是吧！你把消息全洗掉了！

What are we going to do now?

我們現在怎麼辦啊？

Erm… I'll get that, shall I?

我去接吧，好嗎？

We can't carry on like you can't!

不能再這樣下去了！不，當然不行！

Has Anna lost the numbers of two potential clients?

安娜把兩位潛在客戶的號碼弄丟了嗎？

Can the company carry on like this?

公司還能繼續這樣下去嗎？

It certainly looks like it could do with another pair of hands.

看起來，得另找人來幫忙啊。

What will happen next?

接下來會發生什麼事情呢？

Join us again next time for English at Work. Bye!

記得收聽下期的職場英語。再見。