職場英文口語 第218期:忙碌時接聽電話(3)

Thanks for your patience, when is a good time to call you back?

謝謝您的耐心等待，請問您什麼時候方便接電話？

… OK… 3 o'clock… I'll call you then. Goodbye.

好的，3點。一會給您打電話。拜拜。

Sounds not again!

聽起來挺重要的。可能吧。不是吧，又來了！

Hello, Tip Top Trading, Anna speaking…

你好，我是Tip Top Trading公司的Anna。

I see… Well he doesn't seem to be here at the moment… can I take a message and I'll get him to call you back?

我明白。他現在不在公司，我能幫您帶個口信，稍後讓他給您回電話嗎？

Tom, I need your other hand to write on… keep still.

湯姆，把另一隻手給我，我要寫字。別動。

OK, what's the message?… Yes, call Bob about the lemons on 8-0-9-5-2-4.

好的，要留什麼消息？好，給鮑勃打電話，說檸檬的事。809524

OK, I'll pass that on. Thanks. Bye.

好的，我會幫您轉達的，好，再見。

Goodness. It's been crazy here since Denise left.

上帝。自從丹尼斯離開後，公司都要瘋了。

Look we've even run out of teabags.

看，我們連袋泡茶都沒了。

I'll go and get some, shall I?Hold on Tom.

我去取點吧，好嗎？等下，湯姆。

Has that invoice for Tutti Fruity been sent out yet?I dunno.

水果密餞公司的發票送了嗎？我不知道。

Denise usually sends out the paperwork.

通常都是丹尼斯發送文件。

I wish Denise was here!So do we all!

我真希望丹尼斯在這兒！我們也希望！

It sounds like chaos in the office but however hectic things can get, remember to remain professional when answering the phone.

感覺辦公室裏一片混亂，但不管有多忙，記得接電話時一定要保持專業。