職場英文口語 第55期:電話談話技巧(1)

Yes?

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什麼事？

Stop! That's all wrong.

停下！大錯特錯。

I'm going to call you again. This time…

我再打給你，這次……

Hello. Here we are in the middle of a telephone training session with Denise and Anna. What fun!

你們好。我們正在看的是丹尼斯和安娜的電話練習。多麼有意思！

This time, you don't say 'yes' when you answer, it's rude.

這次你接電話的時候不能說“什麼事”，這很沒禮貌。

Call me and I'll show you how it's done.

給我打電話，我告訴你如何做。

Hello? Tip Top Trading.

你好？這裏是Tip Top Trading。

Wow, that’s good.

太好了。

And, you can say your name. Hello? Tip Top Trading. Denise speaking. Try it.

你還可以說出你的名字。你好？這裏是Tip Top Trading。我是安尼斯。試試。

Hello? Tip Top Trading. Denise speaking. No!

你好？這裏是Tip Top Trading。我是安尼斯。 不對。

What? Say: "Anna speaking!"

怎麼了？ 說“我是安娜！”

Oh, sorry, I'm so stressed by all this.

不好意思，我被搞得壓力很大。

Hello Anna speaking.

你好，我是安娜。

You sound like you're sitting on a pineapple.

你的聲音聽起來像是很不安。

Listen to my voice: Hello? Denise speaking.

聽聽我怎麼說：你好？我是丹尼斯。

Hello? Anna speaking.

你好？我是安娜。