跟學商貿口語 第7課:Customer Service櫃檯服務

SALESMAN: Can I help you?
JOHN: Yes, I would like to buy a Walkman. Can you tell me about the models you have?
SALESMAN: Well, we have a lot of models here.
Did you want to listen to CD's or cassettes or the radio?
JOHN: Mostly cassette tapes.
SALESMAN: Alright. There are several models you may want to look at.
This Kregg portable cassette player is very good.
JOHN: Kregg? I've never heard of that company.
SALESMAN: It's a German company.
This unit has auto-reverse, recording capability, and an AM/FM radio band.
It also has a built-in microphone.
JOHN: I suppose I don't want that one then. I don't like auto-reverse. It breaks too easily.
SALESMAN: Really? Have you had an auto-reverse break before?
JOHN: Yes, twice now. I think it's too high-tech, and so it's the first part that breaks.
SALESMAN: Hmm. You know, the problem might be dust. Did you clean the unit often?
JOHN: Well. No, I didn't clean it.
But still, I only had the last one two months, and it broke. I don't trust auto-reverse.
SALESMAN: Alright. Well. We have many units without auto-reverse.
Here is a good unit. Very reliable.
It has an AM/FM band, built-in microphone, recording capability, and no auto-reverse.
JOHN: How much is it?
SALESMAN: This one sells for $39.99.
JOHN: Can I test it out?
SALESMAN: Of course.
JOHN: It sounds great. I'll take it.
SALESMAN: Fine. I think you'll be happy with it. It's a very good unit. Very reliable.
I'll go get you a new one in a box. I will be back in just a moment.
JOHN: Thanks.

售貨員：有什麼我能幫忙的？
約翰：是的，我想要買一臺隨身聽。你能告訴我你有什麼樣不同的款式嗎？
售貨員：嗯，我們這裏有很多款式。
你想要聽光盤或是錄音帶或是收音機？
約翰：多數是錄音帶。
售貨員：好的。這裏有一些款式你可以看一看。
這個克瑞格攜帶式錄音機不錯。
約翰：克瑞格？我從來不曾聽過那家公司。
售貨員：這是一家德國公司。
這一臺有自動迴帶，錄音功能，和接收AM/FM 波段的收音機。
它還有內置的麥克風。
約翰：我認爲我不會要那臺。我不喜歡自動迴帶裝置。它太容易壞掉。
售貨員：真的嗎？你的自動迴帶裝置有壞過嗎？
約翰：是的，兩次了。我想是太高科技，所以就很容易壞。
售貨員：嗯。你知道，這問題也許是有灰塵。你常清理隨身聽嗎？
約翰：嗯。沒有，我沒有清理它。
但是，上一次我只用了兩個月，它就壞了。我不相信自動迴帶裝置。
售貨員：好吧。嗯。我們有許多品牌是沒有自動迴帶裝置的。
這臺很不錯，可信度很高。
這臺有接收 AM/FM波段的之收音機，內置的麥克風，錄音功能，和沒有自動迴帶裝置。
約翰：多少錢？
售貨員：這一臺價格是三十九美元九毛九。
約翰：我可以試一下嗎？
售貨員：當然。
約翰：音質不錯，我要了。
售貨員：好。我想你一定會滿意的。這臺很不錯。可信度很高。
我拿一臺新的給你，我很快就回來。
約翰：謝謝你。

重點單詞查看全部解釋recording[ri'kɔ:diŋ]

想一想再看

n. 錄音 動詞record的現在分詞

聯想記憶X單詞recording聯想記憶：
源於：record（v 記錄；錄音）

capability[ə'biliti]

想一想再看

n. 能力，才能，性能，容量

聯想記憶X單詞capability聯想記憶：
cap拿，抓，ability（n 能力）－能掌握的－能力

reliable[ri'laiəbl]

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adj. 可靠的，可信的

microphone['maikrəfəun]

想一想再看

n. 麥克風，擴音器

聯想記憶X單詞microphone聯想記憶：
micro小+phone聲音→小聲音變大聲音→麥克風

band[bænd]

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n. 帶，箍，波段
n. 隊，一羣，樂隊