年我國快遞業務量突破400億件

China's postal industry recorded a business turnover of 976.5 billion yuan last year, up 32% year-on-year.

一份報告稱，去年我國郵政業完成業務總量9765億元，同比增長32%。

The industry generated revenue of 664.5 billion yuan last year, up 23.5% year-on-year, excluding direct revenue of Postal Savings Bank of China, according to the report.

根據該報告，郵政業務收入6645億元（不含郵政儲蓄銀行直接營業收入），同比增長23.5%。

A total of 40.1 billion deliveries were made in China last year, rising by 28% year-on-year.

去年我國快遞業務總量達401億件，同比增長28%。

Business revenue of the country's delivery companies reached 495 billion yuan, a 24.5% year-on-year increase, according to the report.

該報告稱，各家快遞公司業務收入達4950億元，同比增長24.5%。

Consumers' satisfaction with the general postal service and express service remained stable, with consumers' satisfaction rate of complaint treatment reaching 98.2 percent last year.

消費者對郵政服務和快遞服務的滿意度保持穩定，去年，消費者申訴處理滿意率達到98.2%。