原汁原味商務英語播客第129課:處理危機之策略

In this Business English Pod lesson, we'll see how important it is to strategize and plan when you're handling a crisis. 在這一節的英語播客中，我們將知道的是在你處理危機的時候，制定策略和計劃的重要性。

Any crisis is a test of business strength. To be more specific, it's a test of people in business. There's nothing like a crisis to show us who can handle the pressure and who will crack. Can your business come through a crisis well? Do you have people with the right leadership skills and decision-making abilities to handle the crisis successfully? Let's see how our team handles things. 任何危機都能檢測到業務實力。具體來說，這是對個人業務能力的測試。在危機中能夠展現出我們中誰可以很好地處理壓力誰可以戰勝困難。你的業務能安然度過危機嗎？有這樣具備領導技能和決斷能力的人嗎？他們可以順利解決危機。讓我們看下我們的團隊是怎麼處理這些問題的。

Our last episode was about taking control in a crisis. We heard Sandy and Mike report a factory accident to their boss Frank. Frank handled that early part of the crisis well. He calmed his employees down, gave them clear orders, and reassured them. 我們上個播客談的是控制危機。我們聽到了山迪和麥克向他們的老闆弗蘭克報道了工廠的事故。弗蘭克把危機前期處理得很好。他讓他的僱員們冷靜了下來，下達了明確的指令，讓我們確信問題可以解決。

Today, we'll see how they develop a strategy to handle the crisis. Mike has been instructed to call the company's VP of Communications in Singapore. Her name is Monika Jing, and she'll show some clear thinking in assessing the problem and making a plan going forward. 今天，我們將看他們是如何制定策略解決危機的。麥克被指示打電話給在新加坡的公司的副總裁。她的名字是莫妮卡·靜，她將向大家展示明確的評估問題思維和爲未來做計劃。

Listening Questions

1. Who has Mike talked to about the incident?

2. What does Mike say could happen if the situation is really bad?

3. What does Monika want Mike to do while she contacts other people?