外貿英語話題王(MP3+中英字幕) 第77期:解決問題

Problems out

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解決問題

A:We have some quality-control problems. Mr. Zhang. We need to go to the source to work them out.

A:張先生，我們有一些品質管理的問題。我們必須找出問題的根源並且設法解決。

B:What problems are you having exactly？

B:你們究竟有什麼問題呢？

A:The complaint rate for our new product line is very high, almost eight percent.

A:對我們新產品的投訴率很高，幾乎高達百分之八。

B:That is high.

B:這的確很高

A:Yes. We keep finding problems when testing the sound boards.

A:沒錯。我們在測試聲卡時一直在找問題。

B:But your promotional materials claim the broads are the less expensive of their types on the market.

B:可是這是你們的促銷材料上稱這種聲卡是市場上同類產品中最便宜的。

A:The least expensive. but still fully functional. And we think that your factory needs to take measures to improve quality-control.

A:我們是要最便宜的但是也要要完備的功能啊。我們認爲你們的工廠需要採取有效措施來改善你們的品質管理。

B:That will involve additional expenses for h we will have to pass on to you as a rate hike.

B:那就意味着我們會有額外的開支，而我們會把的東西，落選者價格增加的部分轉嫁到你們身上。

A:I am afraid that is not acceptable. Your contract says that you will deliver a product with a reject rate of less than six . I will tell you that. Mr. Li.

A:這恐怕我們無法接受。你們的合同上說你們會以低於百分之六的瑕疵率交貨的。

B:I will review the contract and talk with management. Then we will get together and hash this out.

B:嗯，李先生，我跟你說，我會再看一遍合同，並和管理部門討論一下。然後我們會一起討論並解決這個問題的。