365天實用商務口語 第60期:結賬送客

Would you like the bill?

您要結賬嗎？

Do you want separate checks?

分開付嗎？

Is this all on one bill?

一起付嗎？

Please pay the cashier as you go out.

您離開時請到櫃檯付賬。

Do you want to pay me or the cashier?

您想把餐費付給我還是到櫃檯上付？

We don't take bank cards.

我們不收銀行卡。

It doesn't include the tip.

這不包括小費。

A 10 percent service charge is added in lieu of tipping.

加了10%的服務費作爲小費。

Do you want to wrap this?

要打包嗎？

One hundred and five yuan altogether.

總共105元。

I'm sorry for the mistake on your bill.

對於您賬單上的錯誤，我非常抱歉。

Here's your change.

這是找您的錢。

I'll write out an invoice for you.

我開張發票給您。

Thank you and come again!

謝謝光臨！歡迎下次再來！

settling a customer's bill

爲顧客結賬

Could I have my bill, please?

請把賬單給我，好嗎？

Yes, sir. I'll be back right you are.

好的，先生，我立刻就給您拿來。給您。

How much is it?

多少錢？

One hundred and fifty altogether.

總共150元。

Well, I think there's a mistake. Sounds a little too expensive for what was ordered. Please check it again.

嗯，我覺得不對。聽起來對於我點的東西來說有點太貴了。請再檢查一下。

I'm sorry, sir. Let me look at the bill again.

對不起，先生。讓我再看看賬單。

I think you've overcharged me ten yuan.

我認爲你們多收了我10塊錢。

Ah, yes, sir. You are right. I do apologize for it.

啊，是的，先生。您說得對。對此我向您道歉。

It doesn't matter.

沒關係。

I hope everything was excellent today.

我希望今天的飯菜都做得不錯。

Yes. it was great. I've never been here before. but my friends recommended I come.

是的，非常不錯。以前我從沒來過這裏，但是我的朋友們都建議我來。

I'm glad your friends liked it.

很高興您的朋友們也喜歡這裏的飯菜。

1.“settle a bill”意爲“結賬”。
2.“apologize for(doing)sth.”表示“因爲（做了）某事而歉”，例如：He later apologized for his behavior.（後來他爲自己的行爲道了歉。）“apologize for losing my temper.（我爲我發
脾氣的事情道歉。）
3.“recommend”用作“建議，勸告”之意時，通常用於以下3種結構：第一、“recommend + doing”結構，例如: I recommend going by subway.（我建議你坐地鐵去。）第二、“recommend+代／名
詞+to do”結構，例如：The doctor recommended me to take a long rest.（醫生勸我休個長假。）第三、“recommend+that從句”結構，在從句中要使用虛擬語氣，即謂語動詞要用“should+動詞
原形”結構，其中“that”和“should”郝可以省略，例如：The teacher recommended(that)we (should)read the novel.（老師建議我們讀這部小說。）

結賬服務注意事項

1.通常只有在客人用餐完畢要求結賬（“May I have the bill?”）的時候，服務員才能去收銀臺通知收銀員彙總賬單。
2.如果客人在接近停止營業時間時還未要求結賬，這時服務員可以提醒客人營業時間即將結束, “It's near our last order time.”（我們快打烊了。）或者比較委婉地問，“Would you like
something else?” （您還需要什麼嗎？）
3.在外國客人點菜的過程中，應該準確記錄每位客人點菜的內容，並詢問是否分開賬單：
“Would you like separate bills or one bill?”（你們想要分開付賬還是一起付賬？）以便迅速準確地爲每位客人辦理結賬手續。
4.要禮貌地詢問客人想要採取的付款方式：“How would you like to make the payment?”（您想用什麼方式結賬？）
5.要輕聲地告訴客人消費總額，並向客人致謝：“The total is 180 yuan. Thank you!”（總額是180元。謝謝！）